Frequently Asked Questions
Everything you need to know about bringing Material Goods into your home.
What is the typical shipping timeline for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for transit and scheduling.
Do you offer international shipping?
Currently, we ship exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
How can I track my order?
Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's tracking portal.
Are your textiles sustainably sourced?
Yes, we prioritize ethically sourced materials. Our linens and cottons are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your home.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger home investments.